Terms of Service

Effective Date: October 17, 2025

Thank you for visiting our website. This website is owned and operated by [COMPANY NAME] ([ABN/ACN] [NUMBER]). By accessing and/or using this website and related services, you agree to these Terms and Conditions, which include our Privacy Policy (available at /legal/privacy) (Terms). You should review our Privacy Policy and these Terms carefully and immediately cease using our website if you do not agree to these Terms.

In these Terms, 'us', 'we' and 'our' means [COMPANY NAME] [and our related bodies corporate].

1. Registration

You must be a registered member to access our products and certain features of our website.

When you register and activate your account, you will provide us with personal information such as your name, email address and telephone number. You must ensure that this information is accurate and current. We will handle all personal information we collect in accordance with our Privacy Policy.

When you register and activate your account, we will provide you with a user name and password. You are responsible for keeping this user name and password secure and are responsible for all use and activity carried out under this user name.

To create an account, you must be:

  • at least 18 years of age
  • possess the legal right and ability to enter into a legally binding agreement with us
  • agree and warrant to use the website in accordance with these Terms

2. Collection Notice

We collect personal information about you in order to process your registration, provide you with our laboratory management services and for purposes otherwise set out in our Privacy Policy at /legal/privacy.

We may disclose that information to third parties that help us deliver our services (including information technology suppliers, cloud service providers, communication suppliers and our business partners) or as required by law. If you do not provide this information, we may not be able to provide all of our services to you. We may also disclose your personal information to recipients that are located outside of Australia, including to cloud service providers located in the United States.

By providing your personal information to us, you consent to the collection, use, storage and disclosure of that information as described in the Privacy Policy and these Terms.

3. Accuracy, completeness and timeliness of information

The information on our website is not comprehensive and is intended to provide a summary of the subject matter covered. While we use all reasonable attempts to ensure the accuracy and completeness of the information on our website, to the extent permitted by law, including the Australian Consumer Law, we make no warranty regarding the information on this website. You should monitor any changes to the information contained on this website.

We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with the use of this website or a linked website. You must take your own precautions to ensure that whatever you select for your use from our website is free of viruses or anything else (such as worms or Trojan horses) that may interfere with or damage the operations of your computer systems.

We may, from time to time and without notice, change or add to the website (including the Terms) or the information, products or services described in it. However, we do not undertake to keep the website updated. We are not liable to you or anyone else if errors occur in the information on the website or if that information is not up-to-date.

4. Laboratory Data and Biological Materials

You acknowledge that:

  • You are responsible for the accuracy of all data entered into the system, including plant culture records, media formulations, and contamination reports
  • We provide software tools for laboratory management but do not provide advice on laboratory protocols, plant tissue culture techniques, or contamination control
  • You are solely responsible for following appropriate laboratory safety procedures and maintaining proper sterile technique
  • We are not liable for any contamination, loss of cultures, or other laboratory incidents that may occur
  • The information provided through our service is for record-keeping purposes only and should not be relied upon as scientific or professional advice

5. Linked sites

Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for the content on those linked websites and have no control over or rights in those linked websites.

6. Intellectual property rights

Unless otherwise indicated, we own or license from third parties all rights, title and interest (including copyright, designs, patents, trademarks and other intellectual property rights) in this website and in all of the material (including all text, graphics, logos, audio and software) made available on this website (Content).

Your use of this website and use of and access to any Content does not grant or transfer any rights, title or interest to you in relation to this website or the Content. However we do grant you a licence to access the website and view the Content on the terms and conditions set out in this Agreement and, where applicable, as expressly authorised by us and/or our third party licensors.

Any reproduction or redistribution of this website or the Content is prohibited and may result in civil and criminal penalties. In addition, you must not copy the Content to any other server, location or support for publication, reproduction or distribution is expressly prohibited.

7. No commercial use

This website is for your laboratory management use in accordance with your subscription. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products or services contained within this website. You may not use this website, or any of its Content, to further any unauthorized commercial purpose.

8. Unacceptable activity

You must not do any act that we would deem to be inappropriate, is unlawful or is prohibited by any laws applicable to our website, including but not limited to:

  • any act that would constitute a breach of either the privacy (including uploading private or personal information without an individual's consent) or any other of the legal rights of individuals
  • using this website to defame or libel us, our employees or other individuals
  • uploading files that contain viruses that may cause damage to our property or the property of other individuals
  • posting or transmitting to this website any non-authorised material including, but not limited to, material that is, in our opinion, likely to cause annoyance, or which is defamatory, racist, obscene, threatening, pornographic or otherwise or which is detrimental to or in violation of our systems or a third party's systems or network security

If we allow you to post any information to our website, we have the right to take down this information at our sole discretion and without notice.

9. Warranties and disclaimers

To the maximum extent permitted by law, including the Australian Consumer Law, we make no warranties or representations about this website or the Content, including but not limited to warranties or representations that they will be complete, accurate or up-to-date, that access will be uninterrupted or error-free or free from viruses, or that this website will be secure.

We reserve the right to restrict, suspend or terminate without notice your access to this website, any Content, or any feature of this website at any time without notice and we will not be responsible for any loss, cost, damage or liability that may arise as a result.

10. Liability

To the maximum extent permitted by law, including the Australian Consumer Law, in no event shall we be liable for any direct and indirect loss, damage or expense – irrespective of the manner in which it occurs – which may be suffered due to your use of our website and/or the information or materials contained on it, or as a result of the inaccessibility of this website and/or the fact that certain information or materials contained on it are incorrect, incomplete or not up-to-date.

11. Jurisdiction and governing law

Your use of the website and these Terms are governed by the law of [INSERT STATE] and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in [INSERT STATE].