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Questions

What lab managers ask before moving a lab onto MeristemLab.

The bench

Does it work in the hood, with gloves on?

Yes. It runs in the phone browser, the camera reads the labels, and the bench pages use large buttons.

Do we need special scanners or printers?

No. The phone camera reads the QR labels, and labels print through the browser on any printer, including Brother QL and Zebra ZD thermal printers.

What if the growth room has poor Wi-Fi?

The app needs a connection. Labs with poor coverage in the growth room record at the door or the bench, or add an access point.

We already have labels on everything. Do we have to relabel?

Only what you want to scan. Existing vessels keep their labels until they are subcultured; the children get new ones, so a shelf relabels itself over one cycle.

Moving over

Can we import our spreadsheet?

Send us the workbook. We load mother plants, cultures, recipes, locations and customers, usually within two business days, and you check the result before the team starts.

How long does it take a lab to move?

About a day for a small lab: an hour on terminology, stages and codes, the import, and an afternoon printing labels. Most labs run the first week alongside the old sheet.

Will it use our words and our stages?

Yes. Rename any record type, and define your own stages and durations, numbering formats, fields, date format and units.

Audits and records

What can we show an auditor?

For any culture: its lineage back to the mother plant with passage numbers, the media batch on every subculture, who did each transfer and when, contamination events, its location history, and every change with the person and the time.

Can the history be edited?

No. Changes go to an append-only log that members can read and nobody can edit or delete.

Is MeristemLab certified to a standard?

No. The records are shaped for the Australian nursery schemes, and we say exactly what the system does on the security page.

Your data

Who owns the data, and can we take it out?

You do. Export any list as CSV or the whole lab as a ZIP at any time.

Plans and prices

Is the free plan really free?

Yes. Solo has no time limit and no card. Most labs try it there before adding the team.

Do you offer academic pricing?

Solo is free for one person. Research groups and teaching labs on Starter can ask for a rate.

Can you invoice in another currency?

Yes.